Elevate delivers a robust unified communications experience with phone service, video conferencing, chat, business SMS, file management, and more.
A Day In The Life with Elevate
With Elevate, you get the essential tools you need to create a consistent communication experience
BUSINESS PHONE
Highly reliable cloud-based phone system with 90+ calling features, crystal clear call quality and HD voice.
VIDEO CONFERENCING
Securely meet face-to-face with your employees and customers from anywhere. Included in your plan, at no additional cost.
TEAM CHAT
Bring your teams together and quickly communicate with coworkers from any device. Included in your plan, at no additional cost.
FILE MANAGEMENT
Share and collaborate on files securely from any location with real-time backup and restore. Included in your plan, at no additional cost.
The Benefits of Wherever, Whenever Communication
INCREASED FLEXIBILITY & PRODUCTIVITY
Elevate enables workers to collaborate from anywhere, on any device.
HIGH RELIABILITY
Elevate delivers 99.999% reliability, so you're never out of touch.
LOWER COSTS
No phone system hardware to buy, install, manage, upgrade, or replace.
SIMPLIFIED SCALING & MANAGEMENT
Elevate scales according to the needs of any business.
BUSINESS CONTINUITY
Elevate keeps businesses connected and running even if the power goes out.
LOCAL SUPPORT
Need help? Get friendly, local support from agents who know your name and your business.
Regardless of where employees are located, Elevate keeps you connected and productive
DESKTOP APP
The Elevate Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.
MOBILE DEVICE
Seamlessly switch your workspace to any Apple or Android smart device with the Elevate Mobile App.
DESK PHONE
Pre-configured phones connect to the feature-rich Elevate service wherever they're plugged in.
AI THAT EMPOWERS YOUR TEAM
AI That Empowers Your Team—Not Replaces Them
AI Assistants in Elevate work as personal productivity tools, handling time-consuming tasks so employees can focus on higher-value work.
AI Call & Meeting Recap
Turn every call and meeting into clear notes, action items, and follow-ups automatically.
Elevate AI Assistant
Get quick answers, create content, and translate text so work moves faster without extra tools.
AI Agent Assist
Make human agents better and more confident with suggested responses, information retrieval, and task automation.
AI Supervisor Assist
Enhance agent management with smarter coaching, instant clarity, and improved agent performance in real time.
AI-Powered Analysis
Search call recordings by sentiment and keywords, helping supervisors focus on conversations that matter most.
AI Receptionist
Help customers get answers faster with intelligent routing and self-service, freeing your team for higher-value interactions.
THE LOCAL SUPPORT ADVANTAGE
Not all cloud communication providers are created equal. At Calico Systems, we believe support shouldn't feel like it's coming from a distant planet. You deserve a provider who knows your name, understands your business, and answers when you call. We're local. We're responsive. We're here when it counts.
Why Local Support Matters
Choosing a cloud communications provider shouldn't mean sacrificing personal service. With Calico Systems, you get a true technology partner who's invested in your success—before, during, and long after deployment.
| Calico Systems | Typical Provider |
|---|---|
| Local experts ready to visit your office | Anonymous agents in remote call centers |
| We know your people and your business | You're a ticket number in a long queue |
| Fast, direct answers from real technicians | Delays, transfers, and generic responses |
| Ongoing support for all clients, big or small | Preferential treatment for large accounts |
ADDITIONAL FEATURES AVAILABLE
ARCHIVING
Securely back up your organization's phone calls, meetings, chats and SMS conversations.
COMPANY MESSAGING
Give customers the ability to conveniently communicate with your business via SMS, MMS, and phone.
TOLL-FREE CALLING
Save time and money with one consolidated bill, flat rate pricing, and shared minutes across users.
ELEVATE ARCHIVING
Securely back up your organization's phone calls, meetings, chats, and customer interactions so the information is easy to find whenever it's needed.
Businesses' day-to-day communications are enriched with valuable knowledge, IP, and insights. Whether it's interactions with your customers and prospects, dialogues between your company's employees, or conversations with 3rd party stakeholders, they hold are substantial business value, and potentially business risks. Archiving allows organizations to better manage, analyse, and govern these interactions.
Archiving automatically collects and preserves electronic communications such as voice calls, chats, SMS, video meetings, and email from your end-user channels and stores these items in a separate, centralized location. This provides continuous historical access to your communications with intuitive unified search, preview, playback, exporting, and reporting functionality across all channels in a single, secure, and encrypted platform. Data retention durations are configurable based on business needs.
The Benefits of Archiving for Every Business:
Find Information When You Need It
Automatically preserve, search and retrieve your critical business communications, so you can easily:
- ADDRESS DISPUTES AND COMPLAINTS
- ENHANCE FRONTLINE USER PERFORMANCE
- MAINTAIN KNOWLEDGE AND CONTINUITY
Lower the burden on your operations, compliance and legal teams by enabling fast, powerful search and retrieval:
- ADHERE TO COMPLIANCE
- SATISFY LEGAL OBLIGATIONS
- GET DATA INTELLIGENCE AND INSIGHTS
Who is Archiving For?
Intelligent Archiving is essential for any business that relies heavily on communications, but it is especially critical for specific industries:
Financial Services
Meet strict SEC, FINRA, and other regulatory requirements for maintaining communication records.
Healthcare
Maintain HIPAA compliance while securely preserving patient interactions and telehealth meetings.
Legal Practices
Keep an immutable, searchable record of client consultations, dispute resolutions, and agreements.
Customer Service
Use historical call data and chat logs to resolve disputes, coach employees, and improve overall service quality.
Sales Organizations
Retain critical prospect conversations, text messages, and meeting recordings to maintain continuity even when team members change.
Police Departments
Secure critical records and maintain a compliant, immutable archive of all internal and public communications.
Every Business
Gain peace of mind with basic business protection. Securely back up day-to-day operations to protect against data loss and disputes.
Automatically Capture and Archive All Your Communication Data:
VOICE
Call logs, phone call recordings, voicemail recordings, voicemail transcriptions, associated meta-data
CHAT
Team and customer chat messages, attachments, reactions/ 'likes', GIFs, images, emojis, etc.
SMS
SMS messages and images
MEETINGS
Meeting logs, recordings, public chat and notes
GET MORE INFO TODAY!
Ready to upgrade your business communications with Elevate? Reach out today, and let's build a platform that helps your business stay connected and thrive.
Give us a call
814-275-6020Send an email
sales@calico.systemsLocal support
Based right here in New Bethlehem, PA